FAQ

Do you allow pets in the store?

Yes, your pets are always welcome in the store!

What are your Doggie Daycare Hours?

Our Doggie Day Care hours are Monday through Friday 7am to 6pm. View our Doggie Daycare Page for more information on our Doggie Daycare service.

Do you host Pet Adoptions?

Yes! Pet Adoption Schedules are posted on our Events Page.

Do you offer Online Shopping?

Yes! We offer shipping right to your doorstep! Or you can shop our Pickup & Delivery store anytime for Local Delivery within an 8 mile radius, or In-Store and Curbside Pickup!

Do you offer Price Matching?

Yes! At Pet Friendly we keep our prices very competitive. However, we understand there is always some store trying to undercut others on specific products. We will not be undercut, so feel free to ask for a price match with any other local pet stores, Amazon or Chewy. Price match can not be combined with any other offer including our exclusive frequent buyer programs. Amazon price match is only valid on items sold & fulfilled by Amazon.

Do you offer Autoship?

Yes! We offer up to 5% off for all online subscription orders. Easily cancel or modify your order anytime. You’ll get an email reminder before your order ships in case you need to make any adjustments. You can adjust the next order date, frequency and quantity up to 24 hours before your order is due to ship. Subscribe & Save discounts do not apply to all products and may not be combined with some other coupons or discounts.