About Us

Pet Friendly pet store in Hilton, NY

Pet Friendly is a family owned and operated business with over 40 years of combined experience in the pet industry background. We are here to serve all of our customer's extended family members’ needs.

We opened our doors on September 15, 2007 with approximately 4,500 items and started to bring in more products every day to fulfill our customer's needs. Today, based on your suggestions and requests, we have over 10,000 items and we are still adding new products and services every day to make Pet Friendly your one-stop pet shop.

We are always looking to the future to give our customers a better shopping experience. Our newest venture, an exciting partnership with one of our distributors, is this website where we can now offer our customers even more items and opportunity to shop with us with the brand new convenience of home delivery and autoship orders. 

We offer several convenient ways to shop. Enjoy online shopping with free shipping on all orders over $49.00, safe in-store shopping, fast curbside pickup and local delivery in Hilton, NY and surrounding areas including Greece, NY, Rochester, NY, Spencerport, NY, Hamlin, NY, Brockport, NY, Webster, NY, Fairport, NY, Henrietta, NY and Irondequoit, NY. 

Learn about our price match guarantee here.